With an advanced contact list, you can sort, group, and select what to include among your contacts, giving you a clearer and more customized overview.
Sorting
Step 1 – Choose sorting method
- Priority sorting – shows your starred contacts first.
- Structured sorting – sort manually according to your choices.
Step 2 – Customize order
- Sort by first name or last name.
- Choose ascending or descending order.
Grouping
Step 1 – Choose how you want to group
- Internal contacts – group by organizational structure.
- External contacts – group by organization.
- Private contacts – group by storage source.
- Shared contacts – group by contact group.
Inclusion
Choose what to include
- Colleagues.
- Guests.
- IVR menus.
- Response groups.
- External contacts.
- App contacts.
- O365 contacts.
- G Suite contacts.
- Shared contacts.
Even if you choose not to include anything, the contacts are still searchable.