Audio & Video Devices

Guide to setting up audio and video devices in personal settings.

1 min read

Step 1 – Open Audio & Video Devices

  • Click on gear icon at the bottom of the menu on the left.
  • Select Personal settings.
  • Go to Telephony and expand the list Audio & Video Devices.

Step 2 – Headset integration

Poly (Plantronics)

  1. Download and install the manufacturer's software.
  1. IN Audio & Video Devices, go to Integrations.
  1. Toggle on Poly integration to activate.

Jabra

  1. Download and install the manufacturer's software.
  1. IN Audio & Video Devices, go to Integrations.
  1. Toggle on Jabra integration to activate.

Step 3 – Change microphone and prioritize devices

  • Change microphone:
    1. Click the microphone icon to expand the list.
    1. Select the microphone you want to use.
  • Star microphone:
    1. Click the star next to the microphone list.
    1. Select the microphone – it will be marked with a star.
  • Change priority order:
    • Drag and drop starred entities to determine the order.
  • Background noise:
    • Noise reduction is on by default – toggle off if you want to turn it off.

Step 4 – Change speakers

  • Change speakers:
    1. Click the speaker icon to expand the list.
    1. Select the speaker you want to use.
  • Star speakers:
    1. Click on the star next to the speaker list.
    1. Select the speaker – it will be marked with a star.
  • Ringer speaker:
    • Toggle off to turn off incoming ringtone.
    • Toggle offUse default speakers to select a different speaker for ringtones.

Step 5 – Change camera

  • Change camera:
    1. Click the camera icon to expand the list.
    1. Select the camera you want to use.
  • Star camera:
    1. Click the star next to the camera list.
    1. Select the camera – it will be marked with a star.

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