Step 1 – Why are firewall settings needed?
- A firewall can sometimes block the traffic required for services to function.
- If traffic is blocked, it can lead to:
• Problems receiving calls
• You cannot hear the other party during a call
Step 2 – When should the firewall be adjusted?
- If you are experiencing communication problems, it may be necessary to open up the firewall for Lyne's traffic.
- This ensures that calls can be routed without interference.
Step 3 – Download the firewall settings
- All technical information about which ports and IP addresses should be allowed is collected in one file.
- You can download the information here: The PDF file