How to change data packages in Subs
To change your or a colleague's data package, you need to have the permission Account or be an account owner.
Step 1 – Go to settings
- At the bottom of the menu on the left, you will see an icon that looks like a gear.
- Click on it to open organizational settings.
Step 2 – Select Business Account
- Click on Business account.
- Then choose Subs in the menu.
Step 3 – Open mobile subscription
- During Subscription, click on Sub's mobile.
- A list of all subscriptions in the company is displayed here.
Step 4 – Select user
- Click on the name or phone number for which you want to change the data plan.
Step 5 – Go to Call Rates & Data
- When the subscription opens, select the section Call rates & Data.
Step 6 – Choose new data package
- Now you will see a list of data packages, such as 1 GB, 5 GB, 20 GB, or unlimited data.
- Select the package you want to switch to.
- Click on Save at the bottom and then Saveagain.
Clear!
The change is now saved and the data package is updated.