Try Conversation Intelligence

Conversation Intelligence (CI) lets you transcribe conversations and analyze their content. Now you can try the service for free free.

You can activate a trial license for:

• A specific user – all calls connected to the user are transcribed.

• A response group – all calls to the group are transcribed.

Step 1 – Go to Organization Settings

• Click on gear icon at the bottom of the menu.

• Select Organization settings.

• Click on Business account and then on Optional.

Step 2 – Try CI for a single user

1. Click on CI for users.

2. Select the user to test Conversation Intelligence.

3. The system suggests a package based on the user's call volume.

4. Click on Volume package.

5. Select CI for Users – Trial.

6. Click on Create to activate the trial license.

7. The package CI for Users – Trial includes 20 calls.

Step 3 – Try CI for a response group

1. Click on CI for response groups.

2. Select the response group to test Conversation Intelligence.

3. The system suggests a package based on the group's call volume.

4. Click on Volume package.

5. Select CI for Answer Groups – Trial.

6. Click on Create to activate the trial license.

7. The package CI for Answer Groups – Trial includes 50 calls.

Step 4 – What happens during the testing period?

• When the call limit is reached, new calls will stop being transcribed.

• All already transcribed conversations are still ongoing. searchable.