Device & Network Requirements

If you're curious about the system requirements needed to run the app, we've listed them all below. Here you'll see which operating systems (OS) and browsers we support, as well as network and hardware requirements.

Device requirements

Mobile

*Huawei brand mobile phones are not supported.

Desktop

Web browser

Other information

The customer is responsible for ensuring that operating system and browser updates are made continuously so that the latest available version is run to the extent possible.

Network & Hardware

Network requirements

Use enterprise-grade switches and routers to ensure optimal performance, reliability, and security.

A minimum internet connection of 100 Mbps is recommended to ensure optimal audio and video quality during calls and video conferences.

Ethernet over Wi-Fi

We recommend using an Ethernet connection instead of Wi-Fi whenever possible to ensure a stable and reliable connection.

Ethernet connections generally provide lower latency, reduced packet loss, and smoother network performance compared to Wi-Fi.

Firewall settings

Download our firewall settings here.

Hardware requirements (Windows and macOS)

• Processor: A modern multi-core processor with a base frequency of at least 1.6 GHz (or higher for better performance). Intel Core i3 or equivalent AMD processors should be sufficient for most use cases

• Memory: At least 4 GB of RAM for smooth operation. For more demanding applications or larger group calls, 8 GB or more may be necessary

• Graphics: Integrated graphics (such as Intel HD Graphics) or a dedicated graphics card with support for hardware video acceleration (VP8, VP9, ​​or H.264) will improve video performance

• Webcam and microphone: A compatible webcam and microphone for audio and video communication during calls and video conferences

Keep in mind that hardware requirements may differ when running multiple applications simultaneously on your local computer.